Hybrid Workplace

Our approach to change leadership is simple: we foster open, honest communication and trust, ensuring all voices are heard and valued, and addressing concerns transparently to maintain integrity and fairness.

  • "The theme that I’ve picked up on recently is that as team members you’re trying to show confidence in your plans and your strategies but you’re doing that by appearing to make guarantees through the tone and message. What you need to move away from is a tone that guarantees timetables and results. Rather than, this is our approach, we have confidence that our approach has a high degree of potential success, but there will be things that we learn as we go along. If you don’t, you’ll have to walk those conversations back and you’ll lose your credibility."

  • That is an excerpt is taken from one of the Academy's Authentic Moments, capturing this CEO's real words and insights from a weekly team gathering in 2015. That year, that CEO earned the company's 7th award for most valuable place to work, as voted by employees. It underscores a fundamental principle of the approach to the hybrid workplace at The Academy: the need for flexible and adaptive communication. In a hybrid environment, where team members may be working remotely and in-person, overpromising and setting rigid expectations can lead to misunderstandings and a loss of credibility when unforeseen issues arise. By emphasizing confidence in the strategy and openness to learning and adjusting as necessary, you can manage expectations realistically, fostering trust and collaboration despite the physical distance and varying work conditions. This adaptability is crucial in navigating the dynamic and often unpredictable nature of a hybrid workplace.
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Our Hybrid Workplace Solutions

  • The Rising Talent Skills Kit

    Delivered to your door. If you are in your early career or preparing to capitalize on a big moment and want to brush up on your skills, this Skills Kit will help you quickly learn skills that have a direct impact on the bottom line and organizational integrity which is why they are not only highly respected skills but also among the highest paid in many industries.

    Key Skills

    1) Enhance Effective Communication Skills
    2) Effectively Manage Expectations
    3) Develop Ethical Decision-Making
    4) Avoid The Temptation to Overpromise

    Designed by Harvard-trained PhDs, experts, and specialists, this kit offers a comprehensive approach to developing essential professional leadership skills.

    Get This Skills Kit 

  • Targeted Training on Leading a Hybrid Workplace

    A targeted training program that includes a structured curriculum focusing on the development of key professional skills designed to help team members communicate effectively and maintain credibility in a hybrid workplace. The program is divided into several modules, each addressing a specific skill set:

    Module 1: Understanding The Hybrid Workplace Dynamics

    Module 2: Communicating With Confidence And Credibility

    Module 3: Crafting Effective Messages

    Module 4: Building And Maintaining Credibility

    Module 5: Practical Applications And Role Modelling

    Program Outcome

    By the end of this targeted training program, participants will have developed the skills necessary to communicate confidently and credibly in a hybrid workplace. You will be able to set realistic expectations, adapt to changes, and maintain trust and credibility with their team members and stakeholders, ultimately contributing to a more cohesive and effective work environment.

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What Our Customers Say

  • President, Public Architecture & Infrastructure

    "The Academy shows you how to work efficiently and quickly to make significant adjustments that bring your organization back into profitability while at the same time addressing complex staff issues."

  • Chief Information Officer, Healthcare Services

    "You will learn how to dive in fearlessly, take the lead and do a superb job collaborating with your team on changes to policies and your operating model and then successfully drive the communication and execution of the improvements."

  • Chief Executive Officer, Healthcare Systems

    "Amazing problem solving skills, the ability to assess complex issues and create solutions that can be implemented with superior results from these courses. You will learn unique skills that can be applied anywhere that will produce significant solutions."

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regardless of scale or size, to lead more effectively.

More About Leading A Hybrid Workplace

Get to a true solution

Leading A Hybrid Workplace is about Managing Uncertainties and Being Transparent

Leading a hybrid workplace at the Academy is about managing the limitations and assumptions inherent in planning and executing work. It requires honest communication with customers and team members about potential issues and the need for flexibility. You must acknowledge that while you strive for efficiency and effectiveness, unforeseen challenges are part of the process. You should provide realistic timelines based on key assumptions, clearly explain the potential for changes, and ensure all your stakeholders are aware of the basis for these estimates. This approach emphasizes the importance of trust, adaptability, and maintaining credibility through open, honest dialogue and mutual understanding of constraints and expectations.

Achieving Success

It's Being Realistic, Clear, Collaborative And Flexible

Achieving success in leading a hybrid workplace at the Academy involves transparency and honesty where you clearly communicate the realities of the hybrid environment, and acknowledge that some factors are beyond control. Setting realistic expectations means providing timelines based on reasonable assumptions and being honest about the limitations of making exact promises. Ensure that customers and team members understand that while every effort will be made to meet deadlines, flexibility is necessary to accommodate unexpected challenges. And it's embracing the learning process through continuous learning and improvement using the insights you gain along the way to refine strategies and improve future performance.